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Let’s talk

Whether you have a quick question about QR code types, need help with your account, or want to explore what PrismaQR can do for your business—we’re here for it.

Chat on WhatsApp

The fastest way to reach us. Most questions answered within minutes during business hours.

Send us an email

Prefer email? We typically reply within 24 hours, Monday through Friday.

Response times: WhatsApp messages are typically answered within minutes during business hours (Sun–Thu, 10 AM–6 PM GMT+6). Emails receive a response within one business day.

How can we help?

Here are the most common reasons people get in touch.

General questions

How dynamic QR codes work, which plan fits your use case, or how to get the most out of your analytics dashboard.

Technical support

Trouble with QR code scans, redirect issues, custom domain setup, or API and webhook integration.

Enterprise & partnerships

Custom volume pricing, white-label solutions, reseller partnerships, or dedicated onboarding for your team.